Bunbury Arms
Client reviews and ratings
Liz C. Dined 4 years ago
Steven Y. Dined 4 years ago
Awful Kitchen, waited an hour and a half for food and got asked to leave the table before my mums food had arrived and they got almost every order wrong
Carl r. Dined 4 years ago
Excellent service very friendly happy staff booked again for this weekend
Emma L. Dined 4 years ago
Arrived as we had a table booked and was standing waiting for around 10 minutes to be seated, but we could see the only 2 girls working rushed off their feet, this was really unfair as we could hear people complaining how long their food was taken to come out, the que was even longer to order food as lady was writing down meals to give the kitchen staff, would you not think if you guys are so busy maybe upgrade the technology so orders are sent right through to the kitchen, and also get at least an extra 2 staff in for the rush. The girls did work really hard but they frequently got complaints about where the food was which then seemed it was stopping them getting on with other things that needed to be done so they were trying to split theirselves into 2 to please everyone. Other than that the food was lovely although was missing pulled pork on the big pig burger but didn’t want to make a fuss. Thank you to the girls on the service they should get a bonus for working on that hot day with Karen and susens all day
Linda B. Dined 4 years ago
Dismal service and food which arrived a good hour after ordering. Short staffed food no better than a cafe. Could not cope with amount of people. Greed. Limit what you can do to what you can manage. People linking up to complain.
Clair H. Dined 4 years ago
We booked a table but when arriving were told they don’t serve food at that time, apparently they had tried to contact me-just not by email (the way I actually booked) how odd. Won’t be returning.
Lauren O. Dined 4 years ago
We had dinner on Sunday evening and really enjoyed ourselves. The food was great and the staff were brilliant.
Brendon A. Dined 4 years ago
Unfortunately our visit was a little disappointing, we had to queue a while to place an order for food & drinks (problems with the till I believe that I guess can't be helped) followed by an hour & a half wait for food! Once our food arrived not everything was cooked to the best standard, basic stuff like under cooked chips & onion rings & other items cold! Didn't want to send food back as we could see staff were under pressure & by this point we were hungry & didn't want to wait any longer. Staff were apologetic about waiting time but the whole thing was a bit of a let down after waiting such a long time to get out & came away feeling it had been a waste of time & money! Such a shame as it a lovely pub & the staff are very nice.
Mrs M. Dined 4 years ago
The front of house staff were amazing, having to deal with system issues, long delays with food and food and coffees of a low standard. We felt sorry for the grief the staff received as they were trying their best to appease customers. Our order was wrong and the veg was stone cold, Yorkshire puddings and stuffing hard and gravy extremely salty...coffees were weak and milky and did not taste like or even reassemble a latte or flat white. Overall disappointing but we made the most of being out with friends and the service was second to none. No manager in sight to apologise or explain to customers about the errors and poor quality food and drinks. I love this place and have never had cause to complain in the past. I will put it down to post lockdown teething issues.
No Idea as you were not open when we arrived. Very annoying as i had no cancellation notification to say you would not be open