Kazoku Pan Asian & Sushi

8.34
(217 reviews)

Client reviews and ratings

Excellent
158
Very good
34
Average
18
Poor
4
Terrible
3
8.34
Overall rating
based on recent ratings
Food 8.79
Service 8.28
Ambience 7.78
Cleanliness 8.90
217 reviews

Food 10

Service 8

Ambience 8

Cleanliness 9

Sr

Sally r. Dined 4 years ago

Food excellent, service a little slow, and ambience has been affected by Covid-19 rules. But food so good hoping to book again this week.

Food 10

Service 8

Ambience 8

Cleanliness 10

AT

Amy T. Dined 4 years ago

The staff are fantastic and it’s clean, sticks to covid restrictions, Felt very safe and the food is brilliant. Down sides were they had a LOT missing from the menu which we understood was probably due to covid restrictions and supply. The staff went above and beyond to help us figure out some meals, duck instead of pork etc. Another downside was they placed all of the sushi on one tray which was not great as we specified our friend was a vegetarian and they still placed it on the tray of fish and meat products. Also this made it awkward for eating as the side plates were tiny and it was a large and heavy wooden platter to scoot around the table for everyone to get the food. They did this with the desert we ordered; three separate orders on one tray. It’s just not easy eating and to be frank we would rather just have our own plates, were at a restaurant not at home ‍♀️ Also they over charged us by £25 and we have to wait for a refund 3/5 days to get it back which was annoying but not end of the world. All in all 8/10 for experience 10/10 for staff 10/10 for food

Food 10

Service 10

Ambience 10

Cleanliness 10

DS

Dominique S. Dined 4 years ago

Absolutely amazing as always. Kazoku is our favourite restaurant.

Food 10

Service 9

Ambience 10

Cleanliness 10

MF

Michael F. Dined 4 years ago

Great food as always

Food 9

Service 5

Ambience 9

Cleanliness 9

MF

Michael F. Dined 4 years ago

Everything was amazing except having a me never if the staff shout down the stairs asking me if we had paid when we was leaving which we obviously had. This was shouted to us in front of everyone working on the ground floor

Food 10

Service 10

Ambience 10

Cleanliness 10

mh

mike h. Dined 4 years ago

Brilliant ... keep up the high standards :-)

Food 10

Service 10

Ambience 8

Cleanliness 10

RR

Rachel R. Dined 4 years ago

Food 10

Service 5

Ambience 5

Cleanliness 10

EH

Emma H. Dined 4 years ago

The food isn’t cheap and you’d expect it to come with good service but we felt like we were being rushed from the start of our sitting and it doesn’t feel so much like a friendly place to eat. I think in future we may just get takeaway.

Food 10

Service 5

Ambience 4

Cleanliness 10

JL

James L. Dined 4 years ago

Pros: food was excellent Cons: staff were nice and friendly but overworked and chefs too. Took a while to be seated. Too loud in the restaurant and didn't help that you had some loud and obnoxious customers. Often had to flag staff down and only had 30 mins to eat food (due to delays) until time slot ran out.

Food 10

Service 10

Ambience 8

Cleanliness 10

SS

Sebastian S. Dined 4 years ago