The Wishingwell
Popular
Client reviews and ratings
Neil P. Dined 6 years ago
Linda Dined 6 years ago
Table wasn’t reserved. Food took ages. Chairs were filthy and tables sticky. Staff were friendly but clearly overworked.
Alex C. Dined 6 years ago
I have been coming to the wishing well for years, regulars my family are for sure!!! However we came on Saturday 15th for a family tea... food was not up to expectations to say the least.. cold, tough, and nothing like we have had previously... I don’t like to complain at all and to be honest for the first time ever coming to you I would have left with a bad taste IF it was not for the supervisor Carl!!! Making a serious amends! He listened, apologised, understood and genuinely made an apology worth is coming back! “Standards have slipped” at the well and why I don’t know... please please please pick things up and return to your old ways... (for the better). Rest assured we will be back (thanks to Carl). Regards, the Cameron family and P.S (Merry Christmas the wishing well) xx
Nicola Dined 6 years ago
The table & floor behind us stayed dirty for quite a while. The table was then cleared but the floor wasn’t & one of our party slipped on the left over pizza & sauces that remained scattered on the floor. This was all eventually sorted but not for a while & bizarrely not at the same time. The food was great & the price was very reasonable. I had booked the venue as a surprise party for my husband & mentioned this at the time of the booking but sadly the hostess wasn’t aware & mentioned to my husband “everyone else is round there” :-/ I mentioned this too her & she suggested I should have explained at the time of the booking. I explained to her that this was indeed the case & she then explained that there wasn’t a note on my booking? Hope this helps rectify any problems in the future. Regards Niki Taylor-Draper
tennant Dined 6 years ago
We were a party of 17 and arrived for 12 and ordered main courses which arrived after about 20 mins. Food was enjoyed by all. Unfortunately the staff were soon far too busy and our plates were never cleared. We had to clear them ourselves onto a nearby table. We also ordered 6 desserts 4 for the children and we waited 1hour and 20 min for them to arrive and the ice cream had all melted to milkshake. It was a shame it seemed there was not enough staff to cope with a busy Sunday and keep customer service to a decent standard.
Heind Dined 6 years ago
Overall ok, it was busy so we waited over an hour for food which is fine. Toilets in family area didnt flush/lock well so that needs looking at.
Raynor Dined 6 years ago
judy Dined 6 years ago
I felt that the lady helping to bring the food out was not very helpful and did not make us feel welcome when we first walked in. The bacon sandwich were served on 2 slices of dry bread without butter and were not cut. When a passing comment was made by about presentation and bread not butter we was presented with a bowl of butter pats to butter our own bread.
Maureen A. Dined 6 years ago
Was looked after very well , good service