Kazoku Pan Asian & Sushi

8.34
(217 reviews)

Client reviews and ratings

Excellent
158
Very good
34
Average
18
Poor
4
Terrible
3
8.34
Overall rating
based on recent ratings
Food 8.79
Service 8.28
Ambience 7.78
Cleanliness 8.90
217 reviews

Food 10

Service 10

Ambience 8

Cleanliness 10

Jp

Jo p. Dined 3 years ago

Food was gorgeous, freshly prepared and full of flavour. Nothing was too much trouble for our waitress and they even gave my son a birthday card and cake!

Food 10

Service 7

Ambience 7

Cleanliness 8

cf

claire f. Dined 3 years ago

Food 7

Service 5

Ambience 6

Cleanliness 5

lp

lilianna p. Dined 3 years ago

Our table was booked at 8pm but wasn’t available until 8:30pm. By the time we set down to eat our food, the wrong food was brought out, Whiskey, sake and rice for sushi was running out. Maybe was our unlucky day to celebrate our wedding anniversary!!!

Food 5

Service 7

Ambience 3

Cleanliness 6

PA

Paul A. Dined 3 years ago

My first visit with a friend and was disappointed. On arrival we were informed that there was a staff shortage and that might be some delays. Then when we ordered drinks neither were available. Then when we ordered starters/sharing plates we were told they didnt have them or they were not available tonight. Same for the main courses. The poor young guys were desperately trying to hold it together and just kept saying sorry. Really we should have been informed of all this before arrival and given the opportunity to go elsewhere. All the reviews on trip advisor were very good so I was confident we would have great evening. Sadly we didnt. Best Regards Paul

Food 10

Service 5

Ambience 5

Cleanliness 8

CH

Chris H. Dined 3 years ago

Great food Average service

Food 9

Service 9

Ambience 8

Cleanliness 8

AL

Anna L. Dined 3 years ago

Food was fantastic really good evening looking forward to the next visit

Food 10

Service 10

Ambience 10

Cleanliness 10

LR

Lisa R. Dined 3 years ago

Our evening with Kazoku Pan Asian was terrific. Great food, nice atmosphere, lovely staff. Would highly recommend.

Food 10

Service 10

Ambience 9

Cleanliness 10

RL

Rob L. Dined 3 years ago

Really good find and great Asian food. Sushi is hard to come by in these parts but the sushi here is excellent.

Food 1

Service 1

Ambience 1

Cleanliness 1

JJ

Jo J. Dined 3 years ago

My son came for his 16th birthday with friends. They hadn’t been to a Japanese restaurant before so only ordered 1 dish each not realising they should have ordered several. They left hungry having spent half of the money we gave them. I don’t understand why the waiter/waitress didn’t explain how to order a proper meal. I was also told when I booked that he would have a complementary chocolate cake as it was his birthday but this never happened. All a bit disappointing…

Food 10

Service 4

Ambience 8

Cleanliness 10

TD

Tallulah D. Dined 3 years ago

The food was exquisite so I'll be sure to return but the service left some room for improvement. We ordered cocktails when we sat down and the took longer to arrive than the food we'd ordered later on. Not all our food arrived, we'd ordered the chilli squid. after 2 hours we asked for the bill and mentioned the squid.. The waitress then went on to produce incredibly rubbery crispy squid that had almost definitely been forgotten and left to overcook under the heater. .. As said previously, all other food items where beautiful. If anything I'd just say the waiting staff either need more training or more present management or both.